Posted by Preston on 2009-12-17
Regular visitors may note that there’s a new addition to the pages on this blog – one covering Support and Services.
I run this blog in my own time (probably using up a little too much of my own time to be quite truthful) and ask for no payment or reimbursement from my readers – well, other than an occasional pitch for people to buy my book, that is.
My day job however is a consultancy and support role at IDATA Resolutions, and the Support and Services page outlines some of the key things IDATA could do for you, if you happen to be looking for service, support, consulting or training for your environment.
If you’re looking for an independent review of your environment, or considering support options, looking at a new solution or needing some training (whether that’s one-on-one, customised or general), I’d invite you to check out the Support and Services page above to see what IDATA can do for you.
Posted in Aside | Tagged: audit, consulting, managed services, monitoring, outsourcing, remote management, remote monitoring, remote services, services, Support, training | Comments Off
Posted by Preston on 2009-03-10
Over the years when I’ve been delivering various customised training courses, I’ve had many a customer ask “can we have an advanced training course?”
The time is now arriving – I’m now writing an advanced NetWorker training course. I know from personal experience with documentation and training though that everyone has different opinions of what constitutes “advanced”.
Obviously no course can cover absolutely everything that everyone wants. So, here’s an open question – if you had to give a “top 3 list” of subjects you’d like to see in an advanced training course in order for you to attend, what would they be?
Posted in General thoughts, NetWorker | Tagged: training | 3 Comments »